Returns
If you find the goods unsuitable or you are not totally satisfied, providing you return the goods to us within 10 working days from receipt of the goods and return to us unsoiled, unused and in the original packaging you will be entitled to an exchange or refund.
You will be required to arrange and pay for the return; the item(s) should be well packed and clearly labelled and you should enclose your name, address and order number or the returns form.
Please return your item(s) to:
Swansea Bay History Shop Returns Dept.
Dylan Thomas Centre
Somerset Place
Swansea
SA1 1RR
It is your responsibility to obtain proof of postage because we do not compensate for damaged or lost returned parcels. You will be responsible for the cost of returning cancelled or unwanted goods.
Customs
Goods ordered from www.swanseabayhistoryshop.com for delivery outside the UK may be subject to import duties and taxes, these will be levied once the parcel reaches it’s destination country.
Any charges for customs must be paid by you the customer as we have no control over any possible charges and do not know what they may be as customs policies vary from country to country. Contact your local customs officer for full details and regulations.
